KAY Outlet
About KAY Outlet
KAY Outlet in Niagara Falls, NY, is a trusted jewelry store destination for shoppers looking for beautiful pieces, helpful service, and a convenient buying experience. With a strong customer rating of **4.70 out of 5 from 173 reviews**, it has earned a reputation for quality and reliability among local and visiting customers alike.
Whether you are searching for a meaningful gift, a special occasion piece, or something timeless to add to your own collection, KAY Outlet offers a welcoming place to shop with confidence.
What sets KAY Outlet apart is the combination of selection, service, and convenience. Customers can enjoy **in-store shopping** for a hands-on experience, **in-store pick-up** for added ease, **delivery** for extra convenience, and **on-site services** that help make each visit more valuable.
The store also provides **repair services**, giving customers a practical and dependable way to care for treasured jewelry and keep it looking its best over time. With a **quick visit** in mind, the location is designed for shoppers who want efficiency without sacrificing personal attention.
KAY Outlet also makes accessibility a priority, with a **wheelchair-accessible car park, entrance, and seating** to ensure a more comfortable experience for every guest. Payments are simple and flexible, with **credit cards, debit cards, and NFC mobile payments** accepted.
Located at **1856 Military Rd Ste. 37, Niagara Falls, NY 14304**, the store is easy to find and ready to help with your jewelry needs. For questions or assistance, customers can call **+1 716-297-2051**.
Quality Products
Carefully curated selection
Expert Staff
Friendly, knowledgeable help
Great Value
Competitive pricing always
Happy Customers
Satisfaction guaranteed
What We Offer
Our Collections
Featured Products
Discover our most popular items and best sellers that customers love.
New Arrivals
Fresh inventory arriving regularly. Be the first to see what's new.
Special Offers
Amazing deals and seasonal promotions you won't want to miss.
Our Story
Shop With Confidence
Whether you're looking for something specific or just browsing, our knowledgeable team is here to help you find exactly what you need.
Our Store
Browse our beautiful space
Customer Reviews
What shoppers say about us
Theresa White 4 months ago
Went shopping & had Jannatul take care of my boyfriend and I. She was absolutely amazing. She listened & went above and beyond with helping us shop. Need jewelry, go to Kay’s and see her
Angela Tobolski 6 months ago
Awesome ladies, very personable and helped me so much. Eva was a great, bubbly and remembered me from a couple weeks ago. Loved it.
Anna DiPasquale-Munn 7 months ago
Bridgette was such a breath of fresh air!! So welcoming and full is happiness. She showed me some gold rings and I purchased from her!! She made it so easy. Thank you
Joshua Regis 4 months ago
Wow! These ladies are phenomenal!! Words cannot express the kindness and beauty that was shown by Eva and the other woman I worked with. I feel so bad I can’t remember her name. Incredible customer service. You guys get a 10 out of 10 from me. Truly blown away by the service.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Jill Francis 7 months ago
I had a wonderful experience at Kay Outlet! Bridget helped me with servicing my ring and was incredibly knowledgeable, kind, and attentive. She walked me through everything with such care and even offered great advice on an upcoming purchase I’m planning. It’s rare to find someone so genuine and helpful, and I truly appreciated her professionalism and warmth. I’m already looking forward to working with her again soon. Highly recommend!
Alexis Westermeyer 2 months ago
Jen and Eva are fantastic. They took the time to listen to what I was looking for, were very patient as I browsed, and provided great advice without ever making me feel pressured into a sale. I truly appreciated their expertise and friendly energy!
Heather Moeller 7 months ago
I worked closely with both Bridget and Jen on selecting a trade-in/upgrade to my previous engagement and bridal ring set. They were both incredibly friendly, helpful, professional, and knowledgeable regarding the diamond selection process on my new custom ring. I would highly recommend this location and staff for all of your jewelry needs!
Crystal 5 months ago
Noel , Jen & Bridget were super amazing. My 10 month old didnt even cry when getting her ears pierced! Will definitely come back!
Jan Elizabeth 7 months ago
I can’t say enough wonderful things about my experience at Kay Outlet. Bridget helped me replace a wedding ring I lost over 30 years ago, and she made the entire process truly special. She was incredibly patient, understanding, and knowledgeable, guiding me through the options and helping me find the perfect ring. The quality of the diamonds at Kay Outlet is outstanding, and I couldn’t be happier with my purchase. Bridget’s kindness and expertise turned what could have been a stressful experience into a heartfelt and memorable one. I’m so grateful for her help! Highly recommend asking for Bridget!
Noelia Correa 4 months ago
I stopped into the store recently, and my experience was amazing thanks to Noelle. She is truly the definition of great customer service (patient, knowledgeable, and so genuine). She took her time to help me find a wedding band & made the whole process so easy and enjoyable. You can tell she really cares about her customers and loves what she does💕.
Frequently Asked Questions
Common questions about KAY Outlet
- Thursday: 11 AM-7 PM
- Friday: 10 AM-8 PM
- Saturday: 10 AM-8 PM
- Sunday: 11 AM-6 PM
- Monday: 11 AM-7 PM
- Tuesday: 11 AM-7 PM
- Wednesday: 11 AM-7 PM
KAY Outlet is located at 1856 Military Rd Ste. 37, Niagara Falls, NY 14304, United States, Niagara Falls, NY, United States.
You can reach KAY Outlet by calling +1 716-297-2051.
KAY Outlet has a rating of 4.7 out of 5 based on 173 customer reviews.
KAY Outlet features the following accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating.
KAY Outlet features the following service options: Delivery, In-store pick-up, In-store shopping, On-site services.
KAY Outlet features the following offerings: Repair services.
KAY Outlet features the following crowd: LGBTQ+ friendly.
KAY Outlet features the following planning: Quick visit.
KAY Outlet features the following payments: Credit cards, Debit cards, NFC mobile payments.
Business Features
Highlights & Amenities
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
Service options
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
Offerings
- Repair services
Crowd
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Visit Our Store
Stop by and see us. We'd love to help you find what you're looking for.
Location
1856 Military Rd Ste. 37, Niagara Falls, NY 14304, United StatesPhone
+1 716-297-2051Store Hours
Get In Touch
Have a question? Let us know and we'll get back to you.